For Day Spas & Massage Studios

Keep your guests relaxed, not your phone ringing.

Your team is in treatment rooms, where a ringing phone is the last thing a guest wants. Calls that go unanswered are often new guests asking about a first visit or gift cards. Sales Lead Loop texts back missed calls and, with the Voice Loop, answers any time so those requests are captured.

Try the live voice demo See pricing

Why day spas & massage studios miss calls

A quiet spa can't have staff stepping out to answer the phone, and many calls come in the evening or on weekends when the front desk is closed. Gift card season adds a wave of calls from people who only want a quick answer.

How it works for day spas & massage studios

1. A missed call gets a text

The caller receives an instant text from your business number. Example message:

Hi, it's Willow Day Spa. Sorry we missed your call, we're with guests. You can book here: [your booking link]. Or reply with the treatment you're interested in and a day that works, and we'll text you back.

2. Or the voice assistant answers

With the Voice Loop, we set it up to ask the questions that matter for a spa, such as:

Are you looking for a massage, a facial, a package, or a gift card?
Is this your first visit?
What day or time would you like?
What is the best number to reach you?

3. You get the summary

The caller's name, number and a short summary reach you by text and email. Example:

Caller wants a 90-minute massage for a birthday next weekend and asked about a couples package. First visit. Callback number provided. Prefers an afternoon appointment.

Examples are illustrative. Your messages and questions are written for your business.

Simple, month-to-month pricing

Plans start at $49 a month with no long-term contracts, and we handle the setup for you. Compare the Text Loop, Voice Loop and Complete Loop on the pricing page.

View plans & pricing Talk to Mike

Questions from day spas & massage studios

Should callers share health information with the assistant?

No. We recommend setting the assistant to collect only name, number and the type of service wanted, and to tell callers that health questions are for your staff. If your business handles health information, check your own privacy obligations before choosing a phone system.

Can it handle gift card requests?

It can take the request and pass it to your team. It does not process payments.

Can it book appointments?

No. It captures the request and sends it to you. The text-back can include your online booking link.

More answers about phone numbers, billing and setup are in the full FAQ.

Hear it for yourself

Try the live voice demo in your browser. It saves nothing, so you can test it freely.

Try the live voice demo