For Plumbers

A burst pipe won't wait for your voicemail.

Plumbing calls are urgent, and the caller is usually standing in water. If nobody picks up, they call the next plumber. Sales Lead Loop texts back missed calls immediately and, with the Voice Loop, answers day and night so the caller knows their request was received.

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Why plumbers miss calls

You're under a sink, in a crawlspace, or on a second job when the phone rings, and the worst emergencies come at night and on weekends when you're off the clock. A call you can't take in the moment is often a call you never get back.

How it works for plumbers

1. A missed call gets a text

The caller receives an instant text from your business number. Example message:

Hi, it's Riverside Plumbing. Sorry we missed your call, we're on a job. Is this an emergency like a leak or a backup? Reply here and we'll call you back as soon as we can.

2. Or the voice assistant answers

With the Voice Loop, we set it up to ask the questions that matter for a plumbing company, such as:

Is water actively leaking, and is the main shut off?
What is the problem: a leak, a clog, the water heater, or something else?
What is the address?
Will someone be home to let a plumber in?

3. You get the summary

The caller's name, number and a short summary reach you by text and email. Example:

Caller has a leaking water heater in the basement and has shut off the supply. Wants someone today. Address and callback number provided. Someone will be home after 3 PM.

Examples are illustrative. Your messages and questions are written for your business.

Simple, month-to-month pricing

Plans start at $49 a month with no long-term contracts, and we handle the setup for you. Compare the Text Loop, Voice Loop and Complete Loop on the pricing page.

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Questions from plumbers

Does it answer calls at night and on weekends?

Yes. The Voice Loop answers 24/7 and sends you the caller details by text and email, so you decide what to handle right away and what can wait until morning.

Can it dispatch a plumber?

No. It captures the details and sends them to you. You decide who goes and when.

What if the caller smells gas?

We recommend setting the assistant to tell callers to leave the building and call 911 or their gas utility, and to mark the call urgent in your summary. That instruction is part of your setup.

More answers about phone numbers, billing and setup are in the full FAQ.

Hear it for yourself

Try the live voice demo in your browser. It saves nothing, so you can test it freely.

Try the live voice demo