The Automated
Re-Order Alarm.
Your best B2B accounts are busy. If you don't remind them to restock, your competitor will. We install a Set & Forget loop that manages your accounts for you.
Smart Segmentation Logic
Category Tagging
If they buy Tile, the system tags them "Tile Buyer." The automation engine then adds them to the "Grout & Adhesive" email promo list.
The Usage Timer
Based on their purchase volume, we set a "Re-Stock" timer. If they haven't ordered in 30 days, the card turns red in your pipeline.
The Win-Back
Account gone cold? The system detects inactivity > 90 days and triggers a "We Miss You" coupon email sequence automatically.
Automation in Action
How Lisa (Flooring Distributor) stops customer churn without looking at a spreadsheet.
The "Ghosting" Begins
"Elite Contractors LLC" usually buys tile every week. But they haven't placed an order in 35 days. Lisa is too busy to notice.
The Red Flag
The SeLL Engine runs a daily check. It sees "Last Order: 35 Days Ago." It moves the card to "At Risk" and turns it Red.
The "We Miss You" Email
The System automatically emails the buyer: "Hey! Noticed you haven't stocked up lately. Here is 5% off if you order this week."
Product Updates
Even when Elite is active, the system sends monthly "New Product Arrival" emails to keep them engaged so they don't look at competitors.
Reset & Repeat
The buyer places a new order. The system moves the card back to "Active Customer" (Green) and resets the timer.
Included Templates
We install 12+ pre-written emails & texts into your system tailored for Distribution.
- 1. Application Received
- 2. Credit App "Missing Info" Chase
- 3. Welcome / Catalog PDF Delivery
- 4. First Order Incentive (10% Off)
- 5. Order Confirmation
- 6. Shipping / Tracking Notification
- 7. Delivery Follow-Up (Issues?)
- 8. Invoice Due Reminder
- 9. "Running Low?" (Re-Order Timer)
- 10. At-Risk Alert (30 Days Inactive)
- 11. Win-Back Offer (60 Days Inactive)
- 12. New Product Category Alert
- DNC (Do Not Call) List Logic
- SMS "STOP" Opt-Out Handler
- Unsubscribe Footer Sync